Irma Grieve is a Police Communications Supervisor for the Oakland (CA) Police Department, and the Coordinator of the department’s Tactical Operations Support Team (TOST). Born and raised in Marin County, Irma is the youngest of six children of a San Francisco Fireman.  Also with the SFFD were her maternal grandfather (Assistant Chief), and two of her brothers (one a firefighter for 30 years, the other a Captain who is now a Battalion Chief running Training for San Mateo Fire Department).
In 1977 she joined the Novato Police Department after college as a part time parking enforcement attendant while attending law school at night.  She soon developed a long term love affair with police work, quit law school and became a full time dispatcher.  After two years she moved to the San Rafael Police Department as a dispatcher and police reserve officer. 
In 1991 Irma left to pursue a career in a larger police agency so she joined the Oakland Police Department as a dispatcher.  She was promoted to Supervisor in 1998.  She began work in 2001 on creating a tactical dispatch team, with the team finally created in March of 2002. Being the Coordinator of Oakland’s Tactical Operations Support Team is Irma’s passion.  TOST is made up of two supervisors and eight dispatchers and averages 25 call outs a year with some of them being planned major incident response details with mobile field force units on major holidays.  Besides working with her team and her agency, Irma enjoys the opportunity to share policies, procedures and plans with other agencies to assist them in getting their teams started.
Irma holds a Master’s degree in Emergency Services Administration through California State University, Long Beach and serves on the Oakland Police Department’s Disaster Preparedness Committee.

Steve Rutherford began his career in emergency service as a volunteer fireman where he served as a line officer and also as corporation secretary and then leading into the president. During his tenure as a volunteer fireman he took an APCO Basic Telecommunicator course that his local LEPC was putting on with no thoughts of ever being a dispatcher. In 2001 Steve began working for the Cabell County Emergency Response Center as a dispatcher. Steve currently holds the position of Assistant Shift Supervisor on midnight shift. In 2005 Steve began working on his vision of forming a local Incident Dispatcher Team. By being persistent Steve endured the rejection of this idea by a former Director. Once the current Director was appointed things began moving. Steve formed a 9 person Incident Dispatcher Team, created SOP's, obtained equipment and is currently working with local agencies to further push this effort. The first incident of the team came within the first week of inception, being a 6 story apartment building fire that resulted in 9 fatalities. Steve has a vast training history and experience in the fire services as well as an EMT-B and an Ohio First Responder. Steve has just completed and is a certified hostage negotiator, Haz-mat Tech, APCO Basic Telecommunicator, ICS-100-400, NIMS-100, 200, and 300. Steve is also an APCO member. Steve offers his assistance to anyone that needs it.

Toni Wyman has been employed with the Gwinnett County Police Department in Lawrenceville, Georgia since 1995.  She became a Training Officer in 1999 and it was in that same year that she became part of our small Tactical Dispatch Team.  Toni just graduated from the University of Jacksonville in Alabama through the APCO Virtual College program with a Bachelor’s in Emergency Management and minors in Public Safety Communications and Homeland Security.  She is also a member of APCO and NENA.